Shipping & Returns

Shipping & Returns

Shipping
All orders with a total value of $40 or greater are delivered free of charge. (Australia only) – For orders less than $40 a $6.00 freight & handling cost is added.
Your order will be delivered to you by either one of our distributors or Australia Post. If you would like your parcel to be left (should you not be home) please indicate this in the ‘ADDITIONAL COMMENTS’ section of your order. E.G. “Please leave at front door if not home.” etc
For international orders shipping costs are charged as per Australia Post rates.

Delivery Time
Orders are normally dispatched within 24 hours and the delivery times are usually:
Brisbane, Sydney and Melbourne 1 – 3 working days.
Hobart, Adelaide and Perth 2 – 5 days.
For country areas please allow up to 3 days extra from your nearest capital city.
Orders to Northern Territory generally take 3 – 6 days.
Should your order not be delivered within 10 days of placing it please contact our office.
N.B. During peak times such as Christmas, or Easter, delivery times may take longer.

Returns
Super Concentrates will replace or refund any faulty or damaged item within 90 days of purchase. Please contact our office on Phone: (02) 9939 2722.
Proof of purchase is required so please quote your invoice number or date of order.